Warranty

Awnings – 5 Years

Ex-factory warranty covers arms & moving components. Fabrics are covered by the individual suppliers guarantee. Motor warranty varies and is brand specific.

Curtains – 3 Years

Ex-factory warranty covers Workmanship. Fabrics are covered by the individual suppliers guarantee.

Roller Blinds – 2 Years

Ex-factory warranty overs Workmanship. Fabrics are covered by the individual suppliers guarantee.

Basswood Shutters – 5 Years

Ex-factory warranty covers construction & paint.

Thermopoly Shutters – 25 Years*

Ex-factory warranty covers construction.*5 years only paint.

Ultra20 Shutters – 20 Years

Ex-factory warranty covers construction & paint.

Ecostyle Shutters – 3 Years

Ex-factory warranty covers construction & paint.

Internal Venetian – 1 Year

Ex-factory warranty covers Workmanship.

INVISI-GARD – 10 Years

Ex-factory warranty covers construction.

 

Disclaimer

The Warranty only includes rectification of the problem. The warranty is ex-factory and restricted to supply only. This warranty is only valid for the original purchaser or first end user. Warranties are subject to the sighting of an appropriate level of care being taken when operating the products. Warranties do not apply to goods damaged in any way as a result of improper use or neglect, this includes instances of water & wind damage where windows have been left open. Warranties apply from date of installation. *All Installations are guaranteed for a period of 3 months under Installation Warranty. No Service Call fee will be incurred if within the Installation Warranty period, if deemed an installation error. *(Effective 17/02/13).